Returns & Exchanges

At Ambra, we strive for your complete satisfaction with every purchase; however, if you are not perfectly happy with your fashion pieces, we offer a seamless 30-day return policy for all unworn items.

Return Process

  • 1.
    Initiate Your Request

    Log into your Ambra account and navigate to your order history to select the items you wish to return and receive a prepaid shipping label.

  • 2.
    Prepare the Package

    Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

  • 3.
    Ship It Back

    Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a convenient home pickup.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.