Returns & Exchanges
At Ambra, we strive for your complete satisfaction with every purchase; however, if you are not perfectly happy with your fashion pieces, we offer a seamless 30-day return policy for all unworn items.
Return Process
- 1.Initiate Your Request
Log into your Ambra account and navigate to your order history to select the items you wish to return and receive a prepaid shipping label.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a convenient home pickup.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.